Travel Hell Continues… Tens of Thousands Stranded… Now Luggage is Lost!
By Investment Watch Blog
Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards Wednesday.
Exhausted travelers sought passage by other means using different airlines, rental cars, or trains — or they’ve simply given up.
According to the FlightAware tracking service, more than 91% of all canceled flights in the U.S. early Wednesday were from Southwest, which has been unable to recover from ferocious winter storms that raked large swaths of the country over the weekend.
The operational systems of Southwest have been uniquely effected, so much so that the federal government is now investigating what happened at the Dallas carrier, which has frustrated its own flight and ground crews as well.
Southwest Airlines canceled thousands of flights on Tuesday and Wednesday, as the company struggled to recover from a deadly winter storm that has left holiday travelers stranded around the country.
The disruption to the company’s operation could continue for several days. At many airports where Southwest flies from, people resorted to sleeping on floors and waiting hours in line.
By around 11:30 a.m. Eastern time on Tuesday, more than 2,900 U.S. flights were canceled and more than 2,400 others delayed, according to FlightAware, a flight tracking service. Most of the cancellations — more than 2,500 of them — came from Southwest, which had already called off more than 60 percent of its flights for the day.
Meanwhile, Southwest customers across the country were still struggling to get to their destinations, and many had become separated from their luggage along the way.
Southwest Chief Executive Bob Jordan said he is optimistic Southwest can get on track before next week, as the airline continues to fly a reduced schedule in an effort to get its people and planes in position to recover.